{"id":4717,"date":"2026-05-09T18:34:46","date_gmt":"2026-05-09T18:34:46","guid":{"rendered":"https:\/\/achessentiastg.wpenginepowered.com\/?page_id=4717"},"modified":"2026-08-03T23:54:38","modified_gmt":"2026-08-03T23:54:38","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/achessentials.com\/fr\/privacy-policy\/","title":{"rendered":"politique de confidentialit\u00e9"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"4717\" class=\"elementor elementor-4717\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b856e8a e-flex e-con-boxed e-con e-parent\" data-id=\"b856e8a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9f3e448 elementor-widget elementor-widget-html\" data-id=\"9f3e448\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<style>\r\n    \r\n\r\n    \/* =========================\r\n   A.C.H Essentials\r\n   Privacy Policy Styling\r\n========================= *\/\r\n\r\n\r\n.privacy-container{\r\n    max-width: 950px;\r\n    margin: 80px auto;\r\n    padding: 70px;\r\n    background: rgba(255,255,255,0.96);\r\n    border-radius: 24px;\r\n    box-shadow: 0 12px 45px rgba(0,0,0,0.08);\r\n    border-top: 5px solid #0B2E59;\r\n    position: relative;\r\n    z-index: 5;\r\n}\r\n\r\n\/* Main Title *\/\r\n.privacy-container h1{\r\n    font-size: 54px;\r\n    line-height: 1.1;\r\n    font-weight: 800;\r\n    color: #0B2E59;\r\n    margin-bottom: 30px;\r\n    letter-spacing: -1px;\r\n}\r\n\r\n\/* Underline Accent *\/\r\n.privacy-container h1::after{\r\n    content: \"\";\r\n    display: block;\r\n    width: 90px;\r\n    height: 5px;\r\n    margin-top: 20px;\r\n    border-radius: 50px;\r\n    background: linear-gradient(\r\n        90deg,\r\n        #0B2E59,\r\n        #244C7D\r\n    );\r\n}\r\n\r\n\/* Section Titles *\/\r\n.privacy-container h2{\r\n    font-size: 34px;\r\n    line-height: 1.2;\r\n    font-weight: 700;\r\n    color: #0B2E59;\r\n    margin-top: 60px;\r\n    margin-bottom: 24px;\r\n    position: relative;\r\n    padding-left: 22px;\r\n}\r\n\r\n\/* Left Accent Line *\/\r\n.privacy-container h2::before{\r\n    content: \"\";\r\n    position: absolute;\r\n    left: 0;\r\n    top: 5px;\r\n    width: 5px;\r\n    height: calc(100% - 10px);\r\n    background: #244C7D;\r\n    border-radius: 50px;\r\n}\r\n\r\n\/* Paragraphs *\/\r\n.privacy-container p{\r\n    font-size: 18px;\r\n    line-height: 1.95;\r\n    color: #4b4b4b;\r\n    margin-bottom: 22px;\r\n}\r\n\r\n\/* Lists *\/\r\n.privacy-container ul{\r\n    margin: 20px 0 35px 0;\r\n    padding: 0;\r\n    list-style: none;\r\n}\r\n\r\n\/* List Items *\/\r\n.privacy-container li{\r\n    position: relative;\r\n    padding-left: 30px;\r\n    margin-bottom: 14px;\r\n    font-size: 17px;\r\n    line-height: 1.8;\r\n    color: #4b4b4b;\r\n}\r\n\r\n\/* Custom Bullet *\/\r\n.privacy-container li::before{\r\n    content: \"\";\r\n    width: 8px;\r\n    height: 8px;\r\n    background: #244C7D;\r\n    border-radius: 50%;\r\n    position: absolute;\r\n    left: 0;\r\n    top: 12px;\r\n}\r\n\r\n\/* Strong Text *\/\r\n.privacy-container strong{\r\n    color: #0B2E59;\r\n}\r\n\r\n\/* Links *\/\r\n.privacy-container a{\r\n    color: #244C7D;\r\n    font-weight: 600;\r\n    text-decoration: none;\r\n    transition: all 0.3s ease;\r\n}\r\n\r\n.privacy-container a:hover{\r\n    color: #000;\r\n    text-decoration: underline;\r\n}\r\n\r\n\/* Last Updated *\/\r\n.privacy-container .privacy-updated{\r\n    display: inline-block;\r\n    margin-bottom: 35px;\r\n    padding: 10px 18px;\r\n    background: #f3f6fb;\r\n    border-radius: 50px;\r\n    font-size: 14px;\r\n    font-weight: 600;\r\n    color: #0B2E59;\r\n}\r\n\r\n\/* Mobile *\/\r\n@media(max-width:768px){\r\n\r\n    .privacy-container{\r\n        margin: 30px 18px;\r\n        padding: 40px 28px;\r\n        border-radius: 18px;\r\n    }\r\n\r\n    .privacy-container h1{\r\n        font-size: 40px;\r\n    }\r\n\r\n    .privacy-container h2{\r\n        font-size: 28px;\r\n    }\r\n\r\n    .privacy-container p,\r\n    .privacy-container li{\r\n        font-size: 16px;\r\n        line-height: 1.8;\r\n    }\r\n\r\n}\r\n<\/style>\r\n<div class=\"privacy-container\">\r\n<div class=\"privacy-updated\">\r\n<h1>politique de confidentialit\u00e9<\/h1>\r\n<strong>Derni\u00e8re mise \u00e0 jour\u00a0:<\/strong> Ao\u00fbt 2026\r\n<\/div>\r\n<p>Nous conservons les renseignements personnels uniquement pendant la p\u00e9riode raisonnablement n\u00e9cessaire \u00e0 la r\u00e9alisation des fins pour lesquelles ils ont \u00e9t\u00e9 recueillis et au respect des obligations l\u00e9gales, r\u00e9glementaires, professionnelles et de tenue de dossiers applicables. Les dur\u00e9es de conservation varient selon la nature des renseignements et la raison de leur conservation. Lorsque les renseignements personnels ne sont plus n\u00e9cessaires, ils sont d\u00e9truits de fa\u00e7on s\u00e9curitaire ou anonymis\u00e9s conform\u00e9ment \u00e0 la loi applicable et \u00e0 nos pratiques de conservation.<\/p>\r\n<h2>1. Cookies et analyses<\/h2>\r\nLes cookies non essentiels et les technologies similaires ne sont utilis\u00e9s que lorsque la loi l&#039;autorise et, le cas \u00e9ch\u00e9ant, apr\u00e8s obtention du consentement via l&#039;outil de gestion des cookies du site web. Les visiteurs peuvent accepter, refuser ou modifier leurs pr\u00e9f\u00e9rences relatives aux cookies non essentiels gr\u00e2ce \u00e0 cet outil. La d\u00e9sactivation de certains cookies peut affecter certaines fonctionnalit\u00e9s du site web.\r\n<ul>\r\n \t<li>Nom<\/li>\r\n \t<li>Adresse email<\/li>\r\n \t<li>Num\u00e9ro de t\u00e9l\u00e9phone<\/li>\r\n \t<li>Informations soumises via des formulaires de contact ou des conversations avec des chatbots<\/li>\r\n \t<li>Informations sur le navigateur et l&#039;appareil<\/li>\r\n \t<li>Informations et analyses d&#039;utilisation du site web<\/li>\r\n \t<li>Cookies et technologies similaires<\/li>\r\n<\/ul>\r\nNous ne collectons que les informations n\u00e9cessaires pour fournir nos services, r\u00e9pondre aux demandes et am\u00e9liorer l&#039;exp\u00e9rience utilisateur.\r\n<h2>2. Comment nous utilisons vos informations<\/h2>\r\nVos informations peuvent \u00eatre utilis\u00e9es pour\u00a0:\r\n<ul>\r\n \t<li>R\u00e9pondre aux demandes de renseignements et aux requ\u00eates<\/li>\r\n \t<li>Fournir des informations sur les assurances et les services financiers<\/li>\r\n \t<li>Planifier les consultations et les suivis<\/li>\r\n \t<li>Am\u00e9liorer notre site web et l&#039;exp\u00e9rience client<\/li>\r\n \t<li>Analyser le trafic du site web et les performances du chatbot<\/li>\r\n \t<li>Tenir \u00e0 jour les registres internes de l&#039;entreprise<\/li>\r\n \t<li>Respecter les obligations l\u00e9gales et r\u00e9glementaires<\/li>\r\n<\/ul>\r\n<h2>3. Services de chatbot et de CRM<\/h2>\r\nACH Essentials utilise des outils de communication et de gestion de la relation client tiers, notamment des services de chatbot et de messagerie instantan\u00e9e, pour assister les visiteurs et g\u00e9rer les demandes. Les informations transmises via le chatbot ou les formulaires de contact peuvent \u00eatre stock\u00e9es en toute s\u00e9curit\u00e9 et utilis\u00e9es pour l&#039;assistance client, les communications de suivi et les op\u00e9rations commerciales. Veuillez ne pas transmettre d&#039;informations personnelles sensibles telles que\u00a0:\r\n<ul>\r\n \t<li>Num\u00e9ros d&#039;assurance sociale (NAS)<\/li>\r\n \t<li>identifiants bancaires<\/li>\r\n \t<li>num\u00e9ros de carte de cr\u00e9dit<\/li>\r\n \t<li>dossiers m\u00e9dicaux<\/li>\r\n \t<li>Mots de passe<\/li>\r\n<\/ul>\r\nvia le chatbot ou les formulaires du site web.\r\n<h2>4. Cookies et technologies de suivi<\/h2>\r\nNotre site web peut utiliser des cookies et des technologies similaires pour\u00a0:\r\n<ul>\r\n \t<li>Am\u00e9liorer les fonctionnalit\u00e9s du site web<\/li>\r\n \t<li>M\u00e9moriser les pr\u00e9f\u00e9rences des visiteurs<\/li>\r\n \t<li>Analyser le trafic et les performances du site web<\/li>\r\n \t<li>Am\u00e9liorer l&#039;exp\u00e9rience utilisateur<\/li>\r\n<\/ul>\r\nLes visiteurs peuvent g\u00e9rer leurs pr\u00e9f\u00e9rences en mati\u00e8re de cookies via les param\u00e8tres de leur navigateur ou les outils de consentement aux cookies disponibles sur le site web.\r\n<h2>5. Partage d&#039;informations<\/h2>\r\nNous ne vendons ni ne louons vos informations personnelles. Ces informations peuvent \u00eatre partag\u00e9es uniquement lorsque cela est n\u00e9cessaire avec\u00a0:\r\n<ul>\r\n \t<li>Conseillers agr\u00e9\u00e9s ou prestataires de services vous aidant \u00e0 r\u00e9pondre \u00e0 votre demande<\/li>\r\n \t<li>Fournisseurs de technologies assurant le support de notre site web, de notre CRM, de notre chatbot, de nos outils d&#039;analyse ou de nos services d&#039;h\u00e9bergement<\/li>\r\n \t<li>Les autorit\u00e9s r\u00e9glementaires ou juridiques lorsque la loi l&#039;exige<\/li>\r\n<\/ul>\r\nTous les efforts raisonnables sont d\u00e9ploy\u00e9s pour prot\u00e9ger vos informations.\r\n<h2>6. S\u00e9curit\u00e9 des donn\u00e9es<\/h2>\r\nNous prenons des mesures administratives, techniques et organisationnelles raisonnables pour prot\u00e9ger les renseignements personnels contre tout acc\u00e8s non autoris\u00e9, toute utilisation abusive, toute divulgation ou toute perte. Cependant, aucune m\u00e9thode de transmission ou de stockage \u00e9lectronique n&#039;est totalement s\u00e9curis\u00e9e et nous ne pouvons garantir une s\u00e9curit\u00e9 absolue.\r\n<h2>7. Services tiers<\/h2>\r\nNotre site Web peut s&#039;int\u00e9grer \u00e0 des services tiers, notamment\u00a0:\r\n<ul>\r\n \t<li>Zoho SalesIQ<\/li>\r\n \t<li>outils d&#039;analyse de site web<\/li>\r\n \t<li>plateformes de m\u00e9dias sociaux<\/li>\r\n \t<li>Fournisseurs d&#039;h\u00e9bergement et de s\u00e9curit\u00e9<\/li>\r\n<\/ul>\r\nCes services tiers peuvent collecter des informations conform\u00e9ment \u00e0 leurs propres politiques de confidentialit\u00e9.\r\n<h2>8. Vos droits<\/h2>\r\nSelon votre lieu de r\u00e9sidence et les lois applicables, vous pourriez avoir le droit de\u00a0:\r\n<ul>\r\n \t<li>Demander l&#039;acc\u00e8s \u00e0 vos informations personnelles<\/li>\r\n \t<li>Demander la correction de vos informations<\/li>\r\n \t<li>Retirer le consentement le cas \u00e9ch\u00e9ant<\/li>\r\n \t<li>Demande de suppression de vos informations, sous r\u00e9serve des obligations l\u00e9gales ou r\u00e9glementaires<\/li>\r\n<\/ul>\r\nPour faire une demande, veuillez nous contacter en utilisant les informations ci-dessous.\r\n<h2>9. Protection de la vie priv\u00e9e des enfants<\/h2>\r\nNos services sont destin\u00e9s aux adultes et ne s&#039;adressent pas aux enfants de moins de 13 ans.\r\n<h2>10. Modifications apport\u00e9es \u00e0 la pr\u00e9sente politique<\/h2>\r\nNous pouvons \u00eatre amen\u00e9s \u00e0 modifier la pr\u00e9sente politique de confidentialit\u00e9. Toute modification sera publi\u00e9e sur cette page, accompagn\u00e9e d&#039;une nouvelle date d&#039;entr\u00e9e en vigueur.\r\n<h2>11. Coordonn\u00e9es<\/h2>\r\nSi vous avez des questions concernant cette politique de confidentialit\u00e9 ou la mani\u00e8re dont vos informations sont trait\u00e9es, veuillez contacter\u00a0:\r\n\r\n<strong>ACH Essentials<\/strong>\r\nMontr\u00e9al, Qu\u00e9bec, Canada Courriel\u00a0: <a href=\"mailto:achessentials@gmail.com\">achessentials@gmail.com<\/a>\r\n\r\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Privacy Policy Last Updated: August 2026 We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected and to meet applicable legal, regulatory, professional and record-keeping obligations. Retention periods vary according to the nature of the information and the reason it is held. 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