FAQ
You can learn more from our Frequently asked questions
Find answers to common questions about insurance, coverage options, eligibility, and the application process.
Life Insurance
Life insurance can provide financial protection to your loved ones by paying a benefit after your passing.
People buy life insurance to help protect their family’s financial future. It may help replace income and cover debts or funeral expenses.
Your insurance needs depend on your personal circumstances, financial responsibilities, and long-term goals. A financial security advisor can help you explore suitable options.
Term life insurance provides coverage for a set period. Permanent life insurance can provide lifelong coverage, and some policies may build cash value.
Insurance Basics
In many cases, yes. Beneficiary options depend on the type of policy selected.
Term life insurance provides coverage for a set period. Permanent life insurance can provide lifelong coverage, and some policies may build cash value.
Insurance can help provide financial protection for you and your loved ones in the event of an unexpected illness, disability, or death.
Critical Illness and Disability
It may be beneficial to purchase coverage while you are younger and healthy, as premiums are often lower and qualifying may be easier.
No. Disability insurance may replace a portion of your income if you cannot work, while critical illness insurance may provide a lump-sum benefit following the diagnosis of a covered illness, subject to policy terms.
If your claim is approved, the lump-sum benefit is paid directly to you. You may use it for medical expenses, lost income, mortgage payments, household bills, travel, or other financial needs during your recovery.
Covered illnesses vary by policy and provider. Many plans cover conditions such as cancer, stroke, heart attack, organ transplant, kidney failure, and multiple sclerosis, subject to policy definitions and requirements.
A serious illness can create financial stress from medical expenses, lost income, travel costs, and time away from work. This coverage may help protect your finances during recovery.
If a claim is approved and the policy requirements are met, the benefit is typically paid as a tax-free lump sum.
Canadian Dental Plan
Some insurers may offer health-only coverage. Before applying, confirm that the proposed plan does not include dental benefits or access to a health spending account that covers dental expenses, as these features may make you ineligible for the CDCP.
Private dental insurance generally cannot be used to supplement the CDCP. Access to privately purchased dental coverage—including supplementary or top-up coverage—generally makes a person ineligible for the CDCP.
The CDCP may coordinate with certain provincial, territorial or federal government social dental programs, but it does not coordinate with private dental insurance.
The CDCP may coordinate with certain provincial, territorial or federal government social dental programs, but it does not coordinate with private dental insurance.
Generally, no. To qualify for the Canadian Dental Care Plan (CDCP), you cannot have access to private dental insurance or coverage. This includes coverage available through an employer, pension plan, family member, professional or student organization, or a privately purchased plan. It also includes dental top-up coverage and health spending accounts that cover dental expenses.
A limited exception may apply to certain retirees who opted out of pension dental coverage before December 11, 2023 and cannot re-enrol. Confirm your eligibility directly with the Government of Canada before purchasing coverage.
A limited exception may apply to certain retirees who opted out of pension dental coverage before December 11, 2023 and cannot re-enrol. Confirm your eligibility directly with the Government of Canada before purchasing coverage.
No. The CDCP reimburses eligible services according to its established fees and applicable coverage rules. Members may still be responsible for income-based co-payments, differences between the provider’s charges and CDCP-established fees, services not covered by the program, or services exceeding applicable limits.
Coverage varies by insurer and plan. Certain medications, treatments or medical conditions may be covered, excluded, limited or subject to medical underwriting, waiting periods or other policy provisions. The terms of the proposed policy should be reviewed carefully before applying.
Family coverage may be available, depending on the insurer, selected plan and each applicant’s eligibility. Before applying, consider every family member’s existing workplace or government benefits, including their individual eligibility for the CDCP.
No. Health and dental insurance generally reimburses eligible routine health care expenses according to the policy’s terms and limits. Critical illness insurance generally provides a lump-sum benefit when the insured person is diagnosed with a covered condition and meets the policy requirements.
Consultations & Process
Your consultation is complimentary. We’ll discuss your needs, answer your questions, and explore available coverage options.
Contact us through our website or chatbot, or request a consultation to discuss your insurance and financial protection needs with a financial security advisor. Coverage is subject to underwriting approval and applicable policy terms, conditions, limitations, and exclusions.
Mortgage Protection
Mortgage protection insurance is designed to help cover mortgage-related expenses if death, disability, or critical illness affects your ability to meet your financial obligations.
Not necessarily. With lender-provided mortgage life insurance, the lender is typically the beneficiary, and coverage is tied to the mortgage. Personally owned life insurance may offer greater flexibility, including choosing your beneficiary and keeping your coverage if you change lenders, subject to policy terms.
Products & Services
We offer life insurance, mortgage protection, critical illness insurance, final expense coverage, and insurance solutions that may support estate and legacy goals.
At this time, we do not offer auto insurance products.
At this time, we do not offer commercial or small business insurance products. Our current focus is personal insurance and financial protection solutions.
Coverage & Eligibility
A medical exam may be required for some insurance products, while others may use simplified underwriting. Requirements vary by provider, product, coverage amount, and individual circumstances.
Yes. Some policies offer simplified or no-medical underwriting. Availability, eligibility, and pricing vary by insurer, policy type, coverage amount, and personal health history.
Possibly. Eligibility, pricing, and available coverage depend on the insurer, policy type, and your individual medical history
The appropriate amount depends on your income, debts, mortgage, family’s needs, and long-term financial goals.
Possibly. Eligibility depends on the insurer, policy type, and your individual health history. Some policies may offer simplified or guaranteed-issue coverage.
Estate Planning / Final Expense
Estate planning involves preparing for the management and transfer of assets and organizing financial affairs for loved ones and future generations.
Final expense insurance is designed to help cover funeral costs, final bills, and other end-of-life expenses, which may reduce financial stress for loved ones.
Need help choosing?
Still have questions?
Insurance decisions are personal. If you are unsure which type of coverage may suit your needs, book a consultation so we can explore your options together.
- Life insurance planning
- Critical illness coverage
- Mortgage and final expense protection
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Choose a time that works for you and let’s discuss your options.
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